Category Archives: Scheduled Factory Maintenance

Factory Warranties and Dealerships and the LAW

Do I have to use the dealer for repairs and maintenance to keep my warranty in effect?

 

No.

An independent mechanic, a retail chain shop, or even you yourself can do routine maintenance and repairs on your vehicle. In fact, the Magnuson-Moss Warranty Act, which is enforced by the FTC, makes it illegal for manufacturers or dealers to claim that your warranty is void or to deny coverage under your warranty simply because someone other than the dealer did the work. The manufacturer or dealer can, however, require consumers to use select repair facilities if the repair services are provided to consumers free of charge under the warranty.

 

That said, there may be certain situations where a repair may not be covered. For example, if you or your mechanic replaced a belt improperly and your engine is damaged as a result, your manufacturer or dealer may deny responsibility for fixing the engine under the warranty. However, according to the FTC, the manufacturer or dealer must be able to demonstrate that it was the improper belt replacement — rather than some other defect — that caused the damage to your engine. The warranty would still be in effect for other parts of your car.

 

after market versus oem auto parts

Will using ‘aftermarket’ or recycled parts void my warranty?

 

No.

An ‘aftermarket’ part is a part made by a company other than the vehicle manufacturer or the original equipment manufacturer. A ‘recycled’ part is a part that was made for and installed in a new vehicle by the manufacturer or the original equipment manufacturer, and later removed from the vehicle and made available for resale or reuse. Simply using an aftermarket or recycled part does not void your warranty. The Magnuson-Moss Warranty Act makes it illegal for companies to void your warranty or deny coverage under the warranty simply because you used an aftermarket or recycled part. The manufacturer or dealer can, however, require consumers to use select parts if those parts are provided to consumers free of charge under the warranty.

 

Still, if it turns out that the aftermarket or recycled part was itself defective or wasn’t installed correctly, and it causes damage to another part that is covered under the warranty, the manufacturer or dealer has the right to deny coverage for that part and charge you for any repairs. The FTC says the manufacturer or dealer must show that the aftermarket or recycled part caused the need for repairs before denying warranty coverage.

 

 

Save

Save

The Importance Factory Maintenance

Car and Truck Warranty Factory Maintenance - Available at THE SHOP in Alvin 77511

 

No matter what type of vehicle you happen to drive, the manufacturer has prescribed a regular maintenance schedule to keep your car or truck running at its best. This is commonly called factory scheduled maintenance, or 30/60/90K maintenance—so called because the usual schedule for these maintenance services is every 30,000 miles or so. Many drivers see this maintenance schedule as optional—after all, why take the car in if it’s still running? However, this schedule is not simply a ploy to get you to spend money at the auto repair shop—it’s important for the overall health of your vehicle and to avoid costly and avoidable auto repairs.

 

Why is factory maintenance so important?

 

You should pay attention to your factory maintenance schedule for several important reasons:

  • Your warranty may depend on it. Some manufacturers place such importance on 30/60/90K maintenance that not following the schedule could void your vehicle warranty.
  • It can prevent small problems from becoming big ones. “An ounce of prevention is worth a pound of cure,” as the saying goes. Regular maintenance can identify possible problems early before they cause a breakdown or damage other parts, saving you possibly thousands of dollars down the road.
  • It can prolong the life of your vehicle. Regular maintenance doesn’t just keep your car running; it keeps it running efficiently, which translates to more miles over its lifetime.
  • It helps retain your car’s value. If you ever sell the vehicle, you’ll sell it for more if it has been kept in good shape.

 

What does the maintenance involve?

Typically, the first step in 30/60/90K maintenance is to inspect the vehicle’s major systems for signs of problems, followed by any of the following maintenance procedures as needed:

 

  • Replacing spark plugs and/or plug wires
  • Replacing filters
  • Checking fluids (brake, coolant, transmission, etc.) and topping off or replacing fluids
  • Tire rotation and pressure check
  • Oil change
  • Timing belt inspection
  • Brake servicing

During proper maintenance, a trustworthy mechanic will notify you of any potential problems, but won’t replace parts that don’t need replacing (part of what saves you money during maintenance). As a rule of thumb, the higher the mileage on the car, the more likely parts will need to be replaced. (The timing belt is usually changed at 90,000-100,000 miles, for example.)

 

Car and Truck Warranty Factory Maintenance - Available at THE SHOP in Alvin 77511

 

Does the dealership have to perform the maintenance?

While factory scheduled maintenance may be required as part of your warranty, that doesn’t mean the dealership has to do the maintenance, although they like to make it seem that way. Your warranty will remain intact as long as you have the service performed by a certified auto repair specialist. In this way, you can receive quality service while avoiding the premium rates charged by the dealership service department.

Save

Save

Call Now
Directions