What Others Are Saying
Our goal is to earn your trust
Great staff, great work and reasonable pricing! You may have to leave your vehicle for longer than you’d like but it’s because they’re excellent at what they do and are usually busy so call ahead!! They will always be my go to for my vehicle repairs.
10/10 would recommend Anthony and his team any day. From the office staff to Anthony explaining things in detail, and being truthful. It is the opposite of most interactions with a mechanic. I appreciate his patience with me and I will bring my cars to him and his team.
I had to take my car to the mechanic because my pully system was making some weird sounds, I took my MINI to the dealership and another local mechanic in town and both places failed to find the problem. I took my MINI to Anthony there at The Shop and within a day he called me and informed me that not only was my tention pully out but also my water pully. I told Anthony and Heather that I approved the work and within 2 day I had my car back, not to mention it's hard getting your hands on MINI Cooper parts without waiting a few day. I love the honesty this shop had through out the whole process and I feel like I got value out of going to this mechanic. THANK YOU ANTHONY, HEATHER, & ANY OF THE MECHANICS THAT WORK THERE THAT HELPED! My MINI now purrs like a kitten and I am definitely going to be coming back next time!
There are many auto shops in Alvin, some horrible, some really good. I grew up working on cars rebuilding engine with high horsepower so I know a bit. Well Anthony figured out a problem not I nor my previous favorite shop could figure out. To be honest I never had anyone try to win my business like he did. After talking and testing his knowledge on a future 1000hp beast I want to build I decided no one else is better suited for the expensive job. I highly recommend this place. Also their only bad review doesn't seem fair either. This shop should be at a 5.0 but it looks like competitors don't want that. They are busy but good shops are always busy. Well worth the wait if you want it fixed correctly the first time and don't want to hear upgrades and add ons. They won't try to up the ticket on you unless it's needed to prevent further major problems. Lastly their prices are very fair! Go for it!
I used The Shop for the first time about 3 months ago. I was very happy with the service from start to finish. Anthony and Heather kept me informed throughout the process. I needed warranty work done and work that I knew was not covered by warranty. They dealt with the warranty company and the outcome was what I was quoted. They are a very busy shop but the wait was worth it. I will be taking my car back in a few weeks for more warranty work. Sorry it took me this long to write a review.
Amazing work and great people. Mr. Kris and Mr. Anthony will always make sure the customer is happy when they leave. Only place I’ll get my truck worked on
They advertised good work and guarantees. Well because of my work schedule it would have been difficult to get it done,but they have a night drop and made it easy to get it done. The work was great and the guarantee honoured. I finally found a shop The Shop for all my work.
This is my go to place to take ALL my vehicles. Anthony and Heather do a great job in communicating every step of the repairs being made and/or the diagnosis of your vehicle. They are the only mechanic shop I have come across that is honest with their diagnosis and pricing. Super knowledgeable team. Won’t go anywhere else.
This place is great. These men are always so helpful. I wish I could buy them a beer to thank them, but its against the law.
The office staff were very friendly and made me feel right at home. All of my questions were answered professionally and no fees were hidden from me. I love this place and recommend them!
I recommend this place Anthony worked with me and my wife to get us back on the road and fixed all the problems we had with our car Even called to check on me to make sure the stuff that they did was still working right highly recommend this place great people great atmosphere treat you like family
I had warning lights indicating problems with my tow/haul brake system. They found they got me in quickly, made the repairs. Explained the repairs needed and got me back on the road with minimal delay at a very good price. Great job 👍
I can't say enough about the service I've received from these folks through the years. I started using them about 6 yrs ago, and have had nothing but excellent service and work performed. Anthony has to be the most honest and trust worthy mechanic/manager I've ever known. In a world mechanic shops around every corner, The Shop is easily the best around. Period.
FANTASTIC SHOP. As a retired mechanic myself, they were awesome. Got me in in just a few days (BUSY place, always a good sign, so be patient ). Owner took a personal hand in the whole transaction, answered all my questions, the tech fixed everything on my list (just bought this truck, wanted a front to back fix, repair, replace) programmed 2 pain in the career fobs, had me back on the road in a day. More than reasonable prices to boot! Will definitely be coming here for all my shop needs! THANK YOU!
I had gotten a quote from CB and they quoted me for things not needed and said it was going to cost almost $10,000 so I got a second opinion from The Shop and the quoted me less than half of what CB did so I gave them the job and at the end of it all it cost me not even 1/3 of what I was quoted. I now will not take my vehicle anywhere else. The have earned my loyalty for life.
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Looks Like We Need Help
This looks like we have done a very poor job of explaining our process, our service and our pricing. We have a lot of work to do and we’re sorry we have failed you.
We Didn't Do Well
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We Hit The Mark
Thank you for allowing us the opportunity to win your trust. It looks like we were able to meet or exceed your expectations. But this isn’t the end. We will continue to work on improving our service.